Privacy Policy

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Our website tracks personal information through the use of cookies,

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyse the performance, operation and effectiveness of our platform.

  • To ensure our platform is secure and safe to use.

 

For more information about Cookies please see https://www.allaboutcookies.org/

It's important to note that third-party services, such as Google Analytics or other applications placing cookies who will be utilising other tracking technologies through your browser, will have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Puzzle Subscription Privacy Policy.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at contact@puzzlesubscription.com

Please note that if you are a member with an active subscription we will still require your information in order to effectively provide your product.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@puzzlesubscription.com

©2020 by UK Puzzle Subscriptions. 

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Email: contact@puzzlesubscription.com

Puzzle Subscription Ltd Company Number:12635660